Skylark

6 Customer Reviews

• "Pluses - Great place to stay."

  Warm and cosy on cold days. The bed was very comfortable and there was plenty of storage for clothes. Negatives- There was nowhere to put food as all the kitchen cupboards were full. The car park space was very difficult to access and we had to approach it from the wrong direction. A large vehicle would not get into the carport at all and should be stated in the particulars. Your directions talk about passing the Kings Head which hasn't existed for about 6 years!!!

  Hi, thank you for your comments - we are pleased that you had a great stay. The flat warms up really quickly which is a real plus out of season. We will ensure that a cupboard is emptied for food storage going forward and will ask Best of Suffolk to update the directions. Thanks again Property Owner

  Reviewed by Hazel4.4★Jan 2024

• "We had a lovely stay at Skylark in Southwold."

  The apartment was very high spec and well equipped. We had no issues whilst there. We didnt use the roof terrace as the weather was pretty windy, but to be honest the view would have been obliterated by the surrounding brick wall once you were seated. Roof terraces and balconies only really work with glass fencing. But what attracted us to the flat and was worth its weight in gold was the private parking space. We had no complaints and would definitely consider returning.

  Thank you for taking the time to provide feedback. We are really pleased you had a lovely stay and hope that our recent changes contributed to your experience (new photos coming soon). As you say, the parking space is worth its weight in gold (the roof terrace comes into its own in Spring/Summer) and makes for a relaxed stay. Many thanks Property Owner

  Reviewed by Gill5.0★Sep 2023

• "Excellent service."

  When our freezer wasn’t working on arrival it was quickly rectified. Fresh sheets and towels for our second week which wasn’t expected. Will definitely use you guys next year. We have been coming to Southwold for 10 years and were let down last year by the rental company and changed to you guys. The best thing we did. Thank you

  We are so pleased that BOS responded really quickly. We do apologise for the broken freezer. We ordered a new one a month ago and when it arrived, it did not fit! Another one is arriving this week, let's hope it fits this time :) BOS do a great job, thank you for posting this feedback to confirm it. Property Owner

  Reviewed by Clare5.0★Aug 2023

• "The new owners have made a few subtle improvements, the provision of an amazon stick is great on a wet day, the provision of the little things like, sugar, salt n pepper, foil etc etc, does make it so much better."

  Also their views on Southwold is helpful, we left some more local walks in their folder, as it's such a great base for a walk without getting in the car. One thing I feel I should mention, whilst we weren't overly bothered by the local birds whilst using the great rooftop terrace, and know I would be really disappointed if I couldn't use it, so prevention is the best way forward, it does need some work to do this now.

  Thank you so much for taking the time to leave feedback and it is great to see that the changes we have made are making the difference. We are currently debating bird prevention measures on the roof terrace (a common issue in a seaside town) - balancing how necessary it is with how ugly it may look - like you, it doesn't spoil this lovely feature for us. Thank you for leaving walk information in the folder - very helpful to other guests. Property Owner

  Reviewed by Margi5.0★Aug 2023

• "The listing underplayed the property, no mention of parking, the shower is supposed to be hand held over bath but is much better especially the rain shower head."

  The roof terrace is great with wonderful views. Enjoyed the well equipped kitchen and so nice to have sharp knifes. Would recommend this property.

  Thank you so much for your feedback - we have updated the listing accordingly. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Michael4.7★Jul 2023

• "Mostly ok but a few issues."

  No handles on the kitchen and bathroom windows, so we could not open them. The wi-fi was non-existent. Between the welcome folder and a card left on the table there were three possible wi-fi connections, none of them worked. The roof terrace was disappointing. Very spartan with minimal furniture. There were no views from a sitting position. We read the visitors’ book and of complaints about seagulls, but we spent no time up there so couldn’t verify that. The general view is of a comfortable pleasant stay with just the reservations expressed above.

  Thank you for your feedback -as new owners of the property, we have made some changes already to remedy these issues and more. WiFi is now installed and working and we have also added an Amazon firestick to the TV. The window handles have been fixed. We have added new furniture to the roof terrace and have more plans that will get done over Winter. In previous years, seagulls nested on the roof but this year, it did not happen, so we have experienced the usual presence of seagulls (as normal in a seaside Town) but not aggressive activity. Thank you again. Property Owner

  Reviewed by Mike4.4★May 2023

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